Returns, Refunds & Order Issues

At Inner Wild, we take pride in the quality of everything we create and produce and package. Due to the nature of our products, all sales are final and we do not accept returns or offer refunds on completed orders.

Damaged, Incorrect, or Missing Items
If your order arrives damaged, incorrect, or incomplete, please contact us through our Contact page within 7 days of delivery. Be sure to include your order number and, if applicable, photos of the issue so we can review it quickly. Once reviewed, we’ll work with you to make it right.

Shipping & Delivery Issues
Inner Wild is not responsible for delays caused by carriers, weather, or other factors outside of our control. Once an order has been shipped, delivery timelines are determined by the carrier.

If your package is marked as delivered but cannot be located, we recommend:

• Checking with neighbors or others at your delivery address
• Contacting the shipping carrier directly

If you still need help, feel free to reach out and we’ll do our best to assist.

Incorrect Shipping Information
Customers are responsible for providing accurate shipping details at checkout. Inner Wild is not responsible for orders shipped to incorrectly entered addresses. If you notice an error, please contact us as soon as possible. We cannot guarantee changes once an order has been processed or shipped.

Order Changes & Cancellations
We process orders quickly, so we cannot guarantee modifications or cancellations once an order has been placed. If you need help, contact us immediately and we’ll do our best to assist.

Compliance & Product Use
Our products are intended for adult use only. By placing an order, you confirm that you meet the legal requirements for purchasing these products in your jurisdiction. Inner Wild is not responsible for products that are not permitted in your state or location.